Terms & Conditions

The Warranty based on Extended Warranty:

  • Extended Warranty (EW) valid on camera with official product hologram purchased in India only.
  • EW applicable on HERO8 Black, Max, HERO7 Black and HERO7 Silver model only.
  • EW is effective from the date of purchase. 1st year International warranty, 2nd year local EW by Creative Peripherals.
  • EW is non-transferable and applicable only to the first hand user purchasing the product from an Authorised Dealer of Creative Peripherals.
  • To avail extended warranty free of cost, customer needs to register within 2 months from the date of purchase.
  • Creative Peripherals has every right to reject if the required documents is missing or manipulated.
  • Does not cover the product of which type or serial number has been altered, removed or defaced.
  • For replacement during the extended warranty, you need the EW issued by Creative Peripherals and Distribution Limited. wherein you need to hand over or send the product to the Creative Peripheral Collection Centre in original packaging enclosing the Extended Warranty details.
  • EW does not cover the following cases -
    1. Due to misuse of the product,
    2. Due to the adaptation, adjustment, repairs disassembling, and /or cleaning performed on the product by any party other than the Creative Peripherals and Distribution Limited.
    3. Due to the exposure to dust, sand, fire, water (beyond 10 meter), shock etc.
    4. Due to the mishandling of the product, improper storage, improper care, inadequate safekeeping.
  • In case of non - availability of approved replacement model (an EOL or no longer available product) which the customer is eligible for, the customer shall be liable to pay the difference in amount for the upgraded model opted for, as the only option.